Last updated: 2026-06-13 · Version: V2.1 · Effective: 2026-06-13
These Terms of Service (the “Terms”) govern your access to and use of Merge Images (the “Service”), operated by Merge Images(“we”, “us”, or “our”). By creating an account, clicking “I agree”, or otherwise accessing or using the Service, you confirm that you have read, understood, and agreed to be bound by these Terms and our Privacy Policy.
You must be at least 18 years of age (or the age of legal majority in your jurisdiction, whichever is higher) to use the Service. By accepting these Terms, you represent and warrant that you meet this requirement.
If you do not agree to these Terms, you must not access or use the Service.
Merge Images is a cloud-based, software-as-a-service (“SaaS”) platform that uses artificial intelligence to combine and merge user-supplied images into new composite outputs. The Service is digital in nature and is delivered to you electronically immediately upon successful payment; no physical goods are shipped.
To deliver the Service we rely on third-party AI model providers. Outputs may contain errors, inaccuracies, or artefacts, and you are responsible for reviewing outputs before any commercial, professional, or public use.
To access paid features you must create an account. You agree to provide accurate, current, and complete information, and to keep it up to date. You are responsible for safeguarding your account credentials and for all activities that occur under your account, whether or not you authorized them.
You must notify us immediately at security@merge-images.org if you become aware of any unauthorized access to or use of your account. We will not be liable for any loss or damage arising from your failure to comply with this obligation.
The Service uses a credit-based system. You purchase credit packs (“Credits”) that can be redeemed to perform image generation or other Service actions. The number of Credits consumed per action and the available packs are described on our pricing page and may be updated from time to time.
Credits are non-transferable, have no cash value, and may not be resold, gifted, or exchanged for money except as required by applicable law.
All credit purchases are one-time transactions. We do not currently offer subscriptions, recurring billing, or automatic recharge. By completing a purchase you authorize us, through our payment processor, to charge your chosen payment method for the total amount displayed at checkout.
Payments are processed by Waffo Pancake, our PCI-DSS-compliant third-party payment processor. Prices displayed on our website are exclusive of any applicable taxes, which will be calculated and shown at checkout where required by law.
You agree to provide accurate billing information and to keep your payment method current. If a charge cannot be processed for any reason, we may suspend or terminate your access to paid features until payment is successfully received.
Unless otherwise stated, Credits are valid for 12 months from the date of purchase. After this period, unused Credits will expire and be removed from your account. We will use reasonable efforts to notify you by email before your Credits expire.
If your account is terminated, deleted, or voluntarily closed, any remaining unused Credits will expire 30 days after the date of termination, after which they will be forfeited.
Because the Service delivers digital content immediately upon purchase, sales are generally final and Credits are non-refundable once they have been used. The following exceptions apply:
To request a refund, contact us at refund@merge-images.org with your account email, transaction ID, and the reason for the request. See our full Refund Policy for details.
If you believe a charge is incorrect, please contact us at billing@merge-images.org before initiating a chargeback with your bank or card issuer. We will acknowledge your dispute within 2 business days and confirm resolution or provide a written response within 5 business days.
Chargebacks initiated in bad faith, including for services already rendered, may result in the suspension or termination of your account and recovery of associated fees.
You retain all rights in the images and other content you upload to the Service (“Input”). You grant us a worldwide, non-exclusive, royalty-free license to host, transmit, and process your Input solely to operate and provide the Service to you. We will not use your Input to train our or any third party’s AI models.
Subject to your compliance with these Terms and applicable law, you own the images and other content generated by the Service for you (“Output”). You are solely responsible for the Output and for ensuring it does not infringe any third-party rights.
Because Output is produced by AI through third-party models, we make no warranty as to its uniqueness, accuracy, non-infringement, or fitness for any particular purpose.
The Service itself, including its code, designs, branding, and documentation, is owned by Merge Images or its licensors and is protected by copyright and other intellectual property laws. Nothing in these Terms transfers any rights in the Service to you except the limited right to use it in accordance with these Terms.
You agree not to use the Service to:
We may suspend or terminate your account, with or without notice, if we reasonably believe you have violated this Acceptable Use Policy.
Our handling of personal information is described in our Privacy Policy, which forms part of these Terms.
Payment data is processed exclusively by Waffo Pancake, a PCI-DSS certified payment processor; we do not directly store complete payment card details on our systems.
We retain your account data for up to 90 days after account deletion, after which it is permanently erased from our active systems, except where longer retention is required by law.
The Service is provided on an “as is” and “as available” basis, without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, or uninterrupted or error-free operation.
The Service is a creative-assistance tool. AI-generated Output is not a substitute for professional advice of any kind (including legal, medical, financial, or other professional advice) and must not be relied upon as such.
To the maximum extent permitted by law, our total aggregate liability arising out of or relating to your use of the Service will not exceed the total amount you paid to us in the twelve (12) months immediately preceding the event giving rise to the claim. In no event will we be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or goodwill.
These Terms remain in effect for as long as you use the Service. We may suspend or terminate your access at any time if we reasonably believe you have:
You may terminate your account at any time through your account settings or by contacting us. Account termination does not by itself entitle you to a refund; see Section 7.
If we discontinue the Service for reasons other than your breach, and you have unused, non-expired Credits, we will provide a pro-rated refund for the unused portion.
These Terms, and any dispute or claim arising out of or in connection with them, are governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict-of-laws principles.
We encourage you to contact us first at legal@merge-images.org to resolve any concern informally before initiating formal proceedings. Nothing in this section limits your right to bring a claim in a court of competent jurisdiction in your country of residence.
For any questions, notices, or requests related to these Terms, you can reach us through any of the following channels: